Millennium Solar Electric Training Academy is committed to addressing student complaints in a fair,
timely, and professional manner. Students are encouraged to first attempt to resolve concerns directly with the instructor, program coordinator, office manager, or school administrator.

If the concern is not resolved informally, the student may submit a written complaint to the institution. The written complaint should include the student’s name, program name, date of complaint, description of the concern, and the resolution requested. The institution will review the complaint, investigate the matter as appropriate, and provide a written response within a reasonable timeframe.